General Terms and Conditions

1. Right of admission reserved.
2. The Walled Garden Music Festival is a family event and is all about having a good time. Anti-social behaviour will not be tolerated and you will be ejected without refund.
3. All out tickets are barcoded - no admission without a valid barcode.
4. Car parks open at 11am and the campsites open at midday on Friday 13th July.
5. No entry to the site after 10pm on Friday & Saturday or after 8pm on Sunday.
6. Campsites close at 2pm on Monday 16th July.
7. Babes in arms (up to the age of 1) can attend free of charge but you must obtain a ticket for them. Children up to the age of 12 must be accompanied at all times.
8. Child and Teen ticket holders can only enter the festival with the person who purchased their ticket i.e. their parent, legal guardian or nominated guardian. Any Teen Ticket holders attempting to enter the festival without this person will be denied entry to the festival. For safety reasons, any persons attempting to enter the festival with a Child Ticket holder that they are not the parent, legal guardian or nominated guardian for will be refused entry.
9. Ticket holders (including all minors) give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising and/or exploitation of any photos, film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world.
10. Guests may be searched on entry to the event. If you are in possession of any prohibited items you may be arrested. Prohibited items include: drugs (illegal or legal such as laughing gas), chinese lanterns, camping gas canisters above 5kg, generators of any kind, portable/chemical toilets in the campsites, beanbags, any glass / glass bottles, drones, laser pens, explosives, knives or weapons of any kind. Only knives up to a blade length of 3 inches are allowed in the camping areas for use in cooking (eg. table knife, small paring knife).
11. You are not allowed to bring any alcohol or food into the Walled Garden itself. Personal supplies (within reason) are permitted in the camping areas.
12. You will not be allowed to bring in glass bottles or glass containers of any kind. Broken glass is very dangerous for kids and for animals who will be using the estate and fields after the event. Leave all glass in the car, decant it into plastic bottles or put it in the bin. There are no exceptions.
13. Alcohol and food cannot be brought into the Walled Garden from the campsite or the car parks. There are fully licensed bars and a wide range of food stalls to choose from.
14. No fires, flares, fireworks, chinese lanterns, naked flames etc are allowed. There are fire lanes in the campsites where you'll be able to go to use small BBQs (please dispose of them in the BBQ bins once completely extinguished), and you are welcome to safely use small camping stoves outside your tent.
15. Campervans and Motorhomes with valid tickets are permitted as long as they fulfil the criteria laid out on the Campervan page of this website (in Camping section).
16. Caravans and Trailer Tents are permitted but can only be taken into the Caravan/Trailer Tent area.
17. No pet animals are allowed on the festival site other than dogs assisting the visually impaired.
18. Chemical toilets are permitted in the campervan and caravan fields only.
19. The promoter reserves the right to change the line up without notification.
20. Tickets are strictly non-refundable.
21. You must have lots of fun - anybody found not adhering to this rule will be asked to smile.

General Information:
- We welcome the use of camping chairs and blankets in the main arena but please be respectful of other festival-goers who wish to walk around the event;
- Please do not climb on the wall or damage it in any way;
- Warning: exposure to loud and excessive music may be damaging to your hearing;
- Parents are reminded that there are areas of the festival site, especially immediately in front of the stages, that are inappropriate for some people including young children;
- While we remind all performers to remember there are children present and to use appropriate language, we cannot guarantee that they will follow this advice;
- Strobe lighting may be used at the festival.
- Brightling Park is a beautiful natural site and we want to keep it that way so please help us by keeping it clean;

Challenge 25
We will be operating and enforcing a strict Challenge 25 policy at the festival. If you can’t provide valid identification when asked by bar staff, you will be asked to leave the site and come back with your ID. So if you are lucky enough to look 25 or younger, please make sure that you bring an acceptable form of identification.
Valid forms of ID include:
- An in-date photographic driver’s licence or provisional licence.
- A valid passport (not a photocopy). Out of date passports will NOT be accepted.
- A Proof of Age Standards Scheme Card (showing the PASS hologram).

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